What Information We Collect and Why
When you create an account, we collect the details you enter — your name, email address, date of birth, and contact number. When you fund your account through GCash, Maya, or InstaPay, our payment processor records the transaction reference, the wallet identifier you used, and the
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amount. We do not store your full GCash or Maya PIN or password — those stay between you and your e-wallet provider. We also collect device data automatically: your browser type, IP address, and session timestamps. This helps us detect unusual login attempts and keep your
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account secure. If you reach out to our support team, your chat or email history is stored so we can follow up properly. Data collected through InstaPay transfers follows the same retention scope as other payment rails. All personal data we hold is processed in line
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with applicable Philippine privacy law, and availability of this service depends on local law and eligible players only. We review our data practices periodically; if this policy changes in a material way, we will notify you through your registered email before the change takes effect.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.