What This FAQ Covers for You
This page addresses the specific questions that come up after you open your account — how to fund it, how to withdraw, how your account is verified, and what to do when something doesn't go as expected. Each answer is written around how the platform actually works, not generic placeholder copy. Payments are processed through GCash, Maya and InstaPay, so the answers
reflect those local e-wallet paths directly. If you are in Makati or anywhere else across the Philippines, the same account flow applies as long as access is permitted under local law for eligible players. When an answer points to a specific step, it is the actual step inside your account dashboard — not a redirect to another page. Read through the sections
below and reach out to our support team if your question is not covered.
- GCash
- Maya
- InstaPay